Fido Home Internet
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

No Home internet from Kanata

Just found out that there is no home internet today. I am in Kanata. This is first time without internet. Connection is fine,  I saw all signals level are good. Just no IP assigned. What is going on ?

gaosan by I'm a participant level 2
  • 702 Views
  • 3 replies
  • 0 likes

Credit inquiry when Fido can’t provide service

I'm a current Fido cellphone customer. When I tried to apply for the internet the website says Fido provide services to the addrsss. But it turns out only Rogers is available to provide the internet service there. However, a credit inquiry was made b...

Resolved! Home internet intermitted disconnect --please help!

I have home internet disconnect every 15-20 mins since May 31th. My neighbour using Rogers having the same issue.I called Fido twice last night but Fido technical support indicate there is no incident or network outage on Fido end.I reset my moderm b...

Jonathan22 by I'm a participant level 2
  • 2243 Views
  • 5 replies
  • 0 likes

Resolved! Getting lower speed than advertised

Hi Team, I contacted Fido customer care and raised complaint so many times since 21st May 2022. According to my home internet plan, speed is 50mbps. but i am getting 18.5 mbps.  living this problem more than 7 days. no one is FIDO contacting or resol...

jbeginsamuel by I'm a participant level 2
  • 1281 Views
  • 3 replies
  • 0 likes

Resolved! Home internet outage in Ottawa

2 questions, when can I expect the service to be restored in K0A- it's been out since last Saturday and since I don't have internet how is it that my account shows usage for the last 5 days?

lmt11 by I'm a participant level 1
  • 674 Views
  • 3 replies
  • 0 likes