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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by • Community Manager (Retired)
  • 108496 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by • Community Manager (Retired)
  • 34518 Views
  • 16 replies
  • 3 likes

can not managed connected device to CGN3U

Hello,i am not sure whether anyone have issue setting up limite of certain devices to allow wi-fi access at certain day/time or not.  I able to set up the "restriction" and android devices but NOT able to do with iphone 7.  i am able to do with Iphon...

Saravann by • I'm a Participant Level 2
  • 90 Views
  • 3 replies
  • 0 likes

Loyalty offer for home internet

Hi all, Looks like this question is duplicated and I still want to ask again because it happened many times to me. I received a call from number 866-469-3904 and she said I'm a loyal customer of Fido so I got offer 1.5Gbps home internet speed with di...

AdamTa by • I'm a Participant Level 1
  • 160 Views
  • 1 replies
  • 0 likes

Why have I been charged twice for my internet bill????

So, I tried to make a payment earlier this morning , the website said it failed and it could not be processed. I tried again later and it said the same thing. Then FIDO proceeded to charge me twice even after the site said it failed, which in the pas...

jweaver by • I'm a Participant Level 1
  • 96 Views
  • 1 replies
  • 1 likes

Resolved! Linking my Internet Account to my Fido.ca login

I've been a Fido customer (mobile phones) for a while. I have an account on Fido.ca for managing the mobile bill.   I've signed up for Fido Internet, and the agent on the phone assigned me a new account number. He did warn me this would be a differen...

SlavD by • I'm a Contributor Level 2
  • 6759 Views
  • 10 replies
  • 0 likes
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