OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Here's the list of all of our devices along with current and upcoming software details....
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used ...
Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...
I don't have internet for more than 8 hours. Internet is an issue for last 2 weeks. Can't work from home. Kids Can't do assignments. Need for change provider
I had a chat with a specialist from Fido and they said that I could order a modem first and they will charge me on the day I activated it.I activated my home internet on Jan 31. But then they charged me from Jan 16 to Feb 15. This is not right. What ...
When I set up my modem recently, I turned off bandsteering so I could control which devices connect to 2.4G vs 5G. Today I noticed the 5G network is missing. I tried logging into my Hitron modem but I can't get in username 'cusadmin' and my wifi pass...
My home internet has been like this for the three years we lived here - cutting off randomly at any hour of the day, mostly right after 00 and 30 minute mark. We spoke on the phone with technical support many times but their technicians were unable t...
Its been 9 months and I tried to connect customer service multiple times. I couldn't connect and refund the money. Worst customer service ever. Before I had the experience not refunding money for the phone plan and I changed the plan to other provide...