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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Cancellation receipt

I moved out of my rental home in Waterloo, ON. I could EASILY CANCEL my gas and hydro accounts through my online accounts with the respective companies. Just a few simple clicks later, I received confirmation emails from them. But Fido HAD TO make me...

Cannot see my linked internet account with mobile account

I have a mobile account and log into it using an email address. I also have an internet account and I don't seem to see it at all when I log in my account using my email address. Is there something I'm missing here? I got a text message saying I'm ge...

Resolved! HELP!!!! FIDO IS TRAUMATISING ME WITH BILLS FOR SERVICES NOT RENDERED

I moved houses in August 2022. i moved from Brampton to London and moved my service as well. They even sent a tech to set me up and everything was fine for 2 months and all of a sudden i started getting charged for my old residence in Brampton and a...

Resolved! Change in price for 'Internet 75'?

On my current bill, the charge was $68.00 + tax for 'Internet 75'. The price is still listed at $65.00 on the Store Page, which also indicates that my plan is still billed at $65.00/month. I received no prior notice that my bill was being increased b...

Resolved! Can i use a TP-Link Archer C60 Modem with my Fido internet instead?

Can i use a TP-Link Archer C60 Modem with my Fido internet instead of the modem they ship? I'd like to use my own.

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