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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 100062 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32480 Views
  • 16 replies
  • 3 likes

Resolved! Fido Internet very spotty

Does anyone else have problems with Fido's home and phone internet service ?   It's very spotty .  Works intermittently and often stops working altogether or slow to up/down load .   For the price I'm very disappointed and want to switch once my cont...

Ajay44 by I'm a Participant Level 2
  • 446 Views
  • 2 replies
  • 0 likes

Installing the Fido Internet modem

 I had a mordem wifi from Fido last weekend and they said that I install it myself. Here is my question. What can I do when my apartment does not have the coax wall socket ( the around one)?

Thuhien0526 by I'm a Participant Level 3
  • 3640 Views
  • 3 replies
  • 0 likes

FIDO Home Internet installation

Hi there! I've set up my Fido home internet and let it sit for more than 6 hours now. When I first plugged in, all lights turned on, glitching a little bit. Now after hours, the arrows down remains in blue and sometimes glitches to green for a sec, b...

evelyne_p by I'm a Participant Level 1
  • 271 Views
  • 1 replies
  • 0 likes

Modem keeps dropping connection and cycling

Hi Since Monday Sept 27 to Sept 28 the modem have dropped and cycled 5 times all details have been captured in previous posts....here are the DOCSIS details as they are all similar Once more a reboot of the modem  

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ccarm8 by I'm a Contributor Level 1
  • 348 Views
  • 2 replies
  • 0 likes