Fido Home Internet
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Resolved! Changing of Plan

Hi to you all, I'm currently using the Plan for 40$ Per month with 25GB and i'd like to change it to 60GB for 50$, Do i need to pay the 40 dollars if i changed my previous plan and pay again for 50$? Thank you so much

fainsangio by I'm a participant level 1
  • 758 Views
  • 1 replies
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Home internet plan

Apparently, even though there was a faster speed internet plan at the same price before the live chat, when I connected to the agent, the agent said that the plan was until July 6th as an event and now it is over and now the price has increased. And ...

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BC11 by I'm a participant level 3
  • 589 Views
  • 1 replies
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Being charged extra by fido and rogers!!

I was offered an upgrade to ignite by fido rep through the chat session and I was told installation fee will be waived and also they asked me to give fido modem to technician which I did. now after about 2 weeks I am still being charged by fido!!! an...

kiarasha by I'm a participant level 1
  • 381 Views
  • 1 replies
  • 0 likes

$250 for not returning the modem

hi there, i called up fido representative in september to cancel my home internet. they cancelled it on the 30th of september, but i was not informed that i need to return the modem within 5 days of cancellation. now today i went to fido store regard...

tben_94 by I'm a participant level 2
  • 10400 Views
  • 16 replies
  • 0 likes