Fido Home Internet
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Resolved! Extra charge for Pre-authorized credit card payment

Is there any extra charge associated with Pre-authorized credit card payment? My monthly bill for Home internet is First to last day of calendar month. Normally I pay using my credit card by 6th of each month. I have also set up pre-authorized paymen...

zunaid by I'm a contributor level 1
  • 3533 Views
  • 4 replies
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Resolved! Fido Home Internet Blocks Some Websites and Applications

 I just got Fido 5 days ago.  Speedtest.net and my Ooma IP home phone stopped working.  They worked fine on Rogers but not on Fido.  I tried to contact support, I waited on the online chat for an hour then gave up. I don't know if I'm getting what I ...

TC-2021 by I'm a participant level 2
  • 2609 Views
  • 5 replies
  • 0 likes

FIDO technician never showed up.

Hello, I'm hoping anyone can help me. I set up a move of address with Fido about a month before I was set to move to a new apartment. I got the confirmation email for when the technician was supposed to show up. The day came, my internet was cut off ...

AlexDros by I'm a participant level 1
  • 276 Views
  • 1 replies
  • 0 likes

Fido is officially Rogers

It is finally confirmed? Fido has now sunk to Rogers level service! The customer service staf are dumber than a bag of hammers? Fido replaced my "good" modem with a piece of refurbished junk which did not work. They indicated they could not fix it bu...

I want to sue Fido

Hi, I am looking for my lawer these days. To me, this is very serious problem ever!   Last black friday event 2022, I added one more phone line for my brother.At that time, the clerk whose at Centerpoint mall in Toronto offered me internet service pr...

yoonak678 by I'm a participant level 2
  • 597 Views
  • 2 replies
  • 0 likes