Hi, I need help with returning the modem. I was suppose to receive a return ID number through email on December last year, and I have called the Fido customer service twice but haven't received it until now. Could I just get a return ID through this ...
Thanks for letting me know Cawtau and FidoVan. None of the Live Chat or Phone call worked, so I am here to ask for the solution. The customer service promised that a return ID would be sent to my email within 2 days during my last several trails, but...
That is not a solution. Fido charged me for around $270 due to not returning the modem, but in fact it is because Fido do not allow me to return. No one want to spent that amount of money to buy a modem. Is there any other solution?
