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Not able to connect to internet.

pari0007
I'm a Participant Level 2
I'm a Participant Level 2

Its 1 month that i have used FIDO broadband.

Everything was working fine until today.

The @ Internet button is not blinking green.

1. I have disconnected the coax cable/power cable/reset modem for 10 seconds.

Nothing is bringing up the @ signal and am not able to connect to internet.

Have requested to reset the modem from FIDO as well if there is network outages.

Any reason and whome can i contact for the same.

3 REPLIES 3

FidoPhilippe
Moderator
Moderator

Hey @pari0007! Philippe here. Welcome to the community. Smiley

 

Are you still having trouble with our home internet since your post? If so, I recommend you contact our technical support line by phone or chat right here.

 

I hope this helps!



pari0007
I'm a Participant Level 2
I'm a Participant Level 2

Not yet.

5 days without internet.

Technician is scheduled to come today.

This is my 1st month with Fido broadband

We're really sorry to hear that. Please let us know how it goes with the technician