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Modem keeps dropping internet

Jay_Hello
I'm a Participant Level 1
I'm a Participant Level 1

I just received my modem (Hitron) Model number: CODA-4582U.

 

Internet drops everytime I search a page, works for maybe a miniute and just reconnects again.

 

Please help me resolve this.

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello @Jay_Hello and welcome to the Community.

 

This is definitely not the experience we want you to have with your modem. In order to get this looked into, it will be necessary to get in contact with us.

 

Youc an find all the ways to reach us here.