OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Home Internet
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
FEEDBACK THREAD - Fido Home Internet Firmware Trial
Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used ...
Resolved! Fido Home Internet Firmware Trial
Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...
Automatically Rebooting
Hi, my internet keeps disconnecting randomly and automatically restarting. It is happening tiwce in a week.
Coaxial
Our new Modem doesn't connect to current wiring. Currently connected through phone wire. No coaxial connection.
Bad first day or what I will expect with Fido internet?
1. I set up my Fido modem as a new 150 Mbps customer 2 days ago. After a great deal of time troubleshooting, I have been unable to successfully get the 5GHz network to work. Both channels show as "on", but even after disabling the 2.4GHz, there was n...
Resolved! late billing charges disputes
fido shows withdrawals were made on dec.9th and put back dec 10th?my bank statement says otherwise. statement shows there were no withdrawls on the9th or 10th by fido? whats going on?
Internet Billing
Hi there, When I set up my home internet over the phone I had a great representative help me out.However, now that it is time to pay the bill, I am not seeing the deal or savings that I was promised.Is there a specific way to resolve this? Additional...