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$250 FOR NOT RETURNING THE MODEM

1). I cancelled the homeinternet service Nov.28 and returned the modem the same day through Canada Post.2). The bill on Dec18 showed it was final bill and not mentioned the modem. No any emails or calls to check the modem.3). The bill on Jan18 showed...

kevinxxq1 by I'm a participant level 2
  • 1832 Views
  • 5 replies
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Dropping internet 20 times daily

Hi, It's really bad experience that I dropped internet more than 20times a day since 2days ago. I call technical support many times and they told me signal is good. They sent me a new modem but it doesn't work at all. The modem reboot by itself every...

User2233 by I'm a participant level 1
  • 876 Views
  • 1 replies
  • 0 likes

Resolved! YouTube always buffering on multiple devices (using ethernet)

I get a lot of buffering at various times during the day if trying to watch 4k videos (and sometimes even 1080p videos) on either my TV YouTube app or on an Nvidia Shield. Both are connected via ethernet so it's not a bad Wifi connection. I have the ...

smd99 by I'm a participant level 2
  • 1599 Views
  • 3 replies
  • 0 likes