July 2022
Hi Fido,
It seems my neighbors who live close by their Fido is back again.
But mine is still not in working with these light turned on the modem.
1. Constant @ Green light (meaning the Fido is recognizing my modem)
2. Constant White (light Cyan color) lights turned on for Up and Down Streams
3. 2.4 and 5 Ghz Green light flashing
I tried power off and on (30 seconds rule) not working.
Factory reset the Model did not work.
The internet is down since Friday, can Fido help while waiting 3 + hours of some technical support & Live chat...
I am only using the modem to connect to internet, no other routers attched... How come it was working prior to this outage, and not working all of a sudden ?
FYI. I am using work phones (Rogers) Hot spot to write this.
Please help.
July 2022
Hello @uoftcompeng! Thank you for sharing your experience here on the Community.
Are you still having issues with your modem today?