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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 103260 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 33384 Views
  • 16 replies
  • 3 likes

home internet

Hi,    I tried to contact the home internet customer service more than 6 times within the last three weeks and each time cannot reach them or after holding on for more an hour no body anawer me ,they have changed my two home internet plan and every d...

georgefarid by I'm a Participant Level 1
  • 782 Views
  • 6 replies
  • 0 likes

High Bill

Hello,  I have joined Fido since last two month and before joined I have been told that my bill will be around $35 but for the previous month it was around $50 and it just accepted because they told me that the billing cycle and your joining date is ...

gjjenil by I'm a Participant Level 1
  • 308 Views
  • 1 replies
  • 0 likes

Ready to Cancel Internet on Day 1

Setup modem and only some of my devices are working: SamsungTv streaming fine as I type this.iOS browser only doesn't work. Email works, Instagram works. No browserMacBook Pro is connected to same WiFi as everything else, but doesn't think I'm connec...

leaky1 by I'm a Participant Level 2
  • 632 Views
  • 3 replies
  • 0 likes

Never received the 150 gc after 10 weeks

I've signup for Fido internet on Sept14 during a promo with $150 gift. Initially the gift card was supossed to arrive within 30 days,it's been almost 10 weeks and I have yet recieved an email.

ANDREW425 by I'm a Participant Level 2
  • 601 Views
  • 3 replies
  • 0 likes