April
I am experiencing multiple connection drops on a daily basis. Some are brief, lasting seconds, others last minutes, and some require me to recycle power to the modem.
This is very annoying. How can it be fixed?
Location: L4C9R9
Thank you!
Solved! Go to Solution.
a month ago
Hey,
I've been having similar issues last few days in the L1C area code.
Did you end up speaking to tech supp and figuring it out?
April
Hello @Alex-O,
It would be best to contact Fido's internet technical department (1-888-236-FIDO (3436)) and they can help you troubleshoot the modem to see if you require a new modem.