Multiple intermittent connection drops

[Alex-O]

I am experiencing multiple connection drops  on a daily basis.  Some are brief, lasting seconds, others last minutes, and some require me to recycle power to the modem.

This is very annoying.  How can it be fixed?

Location: L4C9R9

Thank you!

[Dtk3]

Hey,

I've been having similar issues last few days in the L1C area code.

Did you end up speaking to tech supp and figuring it out?

[KAPABLE-K · Accepted solution]

Hello @Alex-O,

It would be best to contact Fido's internet technical department (1-888-236-FIDO (3436))  and they can help you troubleshoot the modem to see if you require a new modem.