hi, my fido internet connection keeps dropping every day. stalls for about 10 seconds then works. happens multiple times during the day.
my hardware version is: 18.104.22.168T6
is that the latest one?
how do i solve this issue? thanks.
Solved! Go to Solution.
Hey @joyvj! Welcome to the community, I'll be happy to help you.
I assume you've tried to shut the modem off an back on. If not, try it to see if there's any change.
If you've tried this or it doesn't work, I suggest contacting our internet technical support. You can do that here and they're available 24/7.