I spoke to someone on Fido chat on Dec 1st and they told me to cance my Internet I have to take my modem to the store. I went to the store and they told me they can’t cancel it in store I have to phone. Haven’t been able to get through on the phone - just a busy tone or dead line, chat is unavailable, Facebook aren’t responding, store can’t help me, sent a complaint and they offered no solution to canceling, just told me if I don’t return the modem I’ll be charged nearly $250. I CAN’T RETURN THE MODEM IF TOY WON’T LET ME CANCEL IT.
Anyone know any other ways to contact Fido?? I refuse to pay for extra days because of this.