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Modem

We are on our 2nd modem and yesterday we had no internet, we called and they said they would need to send someone. Between 3-4pm we got out internet back, the @ button was lite up again. Not sure what the problem is, **bleep** modem or the line into ...

Preston70 by I'm a contributor level 1
  • 2659 Views
  • 5 replies
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Pathetic customer service and technical support

 We signed up for internet for October 1st. we got our modem, plugged it in and no internet  so we asked for tech support and after being on hold for many hours and on chat for many hours since Saturday we got a tech to our address at 10 am Monday, W...

pcdebbert1 by I'm a participant level 1
  • 971 Views
  • 1 replies
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Resolved! Fido Internet very spotty

Does anyone else have problems with Fido's home and phone internet service ?   It's very spotty .  Works intermittently and often stops working altogether or slow to up/down load .   For the price I'm very disappointed and want to switch once my cont...

Ajay44 by I'm a participant level 2
  • 1909 Views
  • 2 replies
  • 0 likes

Installing the Fido Internet modem

 I had a mordem wifi from Fido last weekend and they said that I install it myself. Here is my question. What can I do when my apartment does not have the coax wall socket ( the around one)?

Thuhien0526 by I'm a participant level 3
  • 5664 Views
  • 3 replies
  • 0 likes