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FIDO $150 PREPAID MASTERCARD

Hello,  I setup my Fido internet services March 26th, 2021 and applied for my prepaid Mastercard on March 27th, 2021. I have  followed up with Helloworld on May 08th, May 24th, and June 08th 2021. I keep getting the same generic answer that they are ...

1977shaft by I'm a participant level 2
  • 1553 Views
  • 6 replies
  • 0 likes

How to check coaxial input in Basement has internet ?

HI, I live in a basement, the house has fido service availble, which i cheked before buying the connection.There are three coaxial connectors in my living room but i thibk none of the them has internet connection, as the fido modem is not connecting....

AGJ by I'm a participant level 1
  • 698 Views
  • 2 replies
  • 0 likes

Resolved! CGN3 modem blocking outbound ping request?

I am experiencing a problem with ping/trace route for external sites such as 8.8.8.8. When trying to ping any site beyond on the Internet, none of the computers behind the modem receive a response (i.e. the ping request times out). For route tracing,...

fcharp1 by I'm a participant level 2
  • 633 Views
  • 1 replies
  • 0 likes