I an new to fido and im curious as to what modems people have been given from FIDO. I have the CGN3U modem i beleive ( flat black one). I heard there is a newer one but Fido told me they only have this one.
My Wifi speeds out of this modem are 1/3 of what my supply is. Thanks
The info i want is if there is a better moden then the CGN3U.
i have spoken to tech support and they are useless send me the same black CGN3U modem. If there is a newer one (which is white) id like to know as my wifi in my house is terrible.
I have same issue. I used to have white modem for 2 years. solid communication never had probelm at all. they made me cancel my plan cz I had changed my address. have new service now with black modem. wanna kill myself . not good at all. the issue is they dont let us buy the white modem and configure it.
The modem you receive does depend on what's available, and it should be working at 100%. Can you please get in touch with tech support at 1-888-259-3436 so that they can troubleshoot this for you?