Fido Prepaid $150 mastercard

[annabella6]

Hello,

i have registered your home internet promo to get the Fido $150 Prepaid mastercard on the last week of November 2020. It's been a month now and I still have not received any email to register for the promo.

can you please look into this ?

[dengray]

@FidoKenny @FidoSaira 

My fido internet  account# *********, I actived my internet on Dec 2020, but till now I don't receive the $150 prepaid credit card reward email for Fido. Please help me.

[FidoKenny]

Hello @dengray

Let's take a look at your account together. 

I'm sending you a PM to get this looked into. Talk to you soon.

[dengray]

I received your PM and filled out the authentication, still no reply or email from Fido to my email address.

[FidoJulien]

Hey @dengray

We actually never got a reply to our last PM. You can reply and we'll be happy to help!

[willo]

Hello! I signed up back at the end of December on Boxing day and haven't received any notice or email of the $150 Mastercard gift card offer that enticed me to sign up (checked my spam email folder too) - can I get some help here? thanks!

[FidoSaira]

Hi @willo!

I'll send you a private message soon so we can take a look at this together. 😊

[willo]

Hello, following up - I received a confirmation email, but no actual follow up link to redeem the $150 Prepaid Mastercard. I feel like I've been given the run around on this.

Can I get some help here?

Thank you.

[FidoKenny]

Hello @willo, thank you for sharing your experience with us here. 

We can definitely verify this with you and make sure to finally get this fixed.

I'm sending you a PM to get this looked into. Talk to you soon.
 

[willo]

Thanks for the reply Saira! I responded to your dm! Looking forward to your response!

[FidoKenny]

I replied to your PM. Talk to you soon. 

@willo

[DD4450]

Good Morning Saira,

I got my home internet in Dec 2020  and they promised $150 amazon or walmart card but never receive any email or card. would you be able to help me?

[FidoKenny]

Hey @DD4450

Let's take a look at your account to see what's going on. I'm sure we can have that fixed together.

There's a PM coming your way. Talk to you soon. 

[meaghanclee]

Hi there, I signed up as a new customer in early January and still haven't received my $150 giftcard either. Can someone help me with this?

[FidoAllan]

Hey @meaghanclee!

We'll send you a PM. 

[melody14]

Hi,

My $150 fido card is expired, can someone help me reset it?

Melody

[FidoAllan]

Hey @melody14! 

Did you receive the link but didn't register within 45 days? Or you did receive the gift card and it's not working? 

[melody14]

So yes I received the link but didnt register with the 45 day limit

[FidoClaudia]

Hey @melody14, 

I'll send you a PM to take a closer look, talk soon! 

[melody14]

I didn't register within 45 days because it went to my junk box

[pc101]

hey, did they ever resolve it ?