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Fido Home Internet

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OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details....

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Resolved! Why have my Fido Internet fees increased by 60% in 2 months

Suddenly my Fido Internet bill for March 2021 is 60% higher than my January bill, with no word of explanation from Fido. And I can't contact anyone about this. Help !!!

Internet not working

When I opened up an internet account with Fido . I was told the technician didn't have to come into my unit to activate it , because it could be done downstairs in the building . I plugged in my box today and nothing , tried calling and nobody decide...

Resolved! Wifi extender pods

Are the Rogers Ignite wifi extender pods compatible with the Fido modem/router so I can make a mesh wifi network with a single SSID? A friend with Rogers has an extra pod and I'd like to use it with my Fido modem/router

Resolved! IPv6 support for home Internet

Hi, I was wondering if Fido has any plans for deploying IPv6 to their home internet customers? I just recently signed up with the 60M/10M promo plan and while Rogers is now offering it with a similar modem, I was curious if Fido is ready as well? I...

How to disable wifi

Hi, I am new to Fido Internet. I want ot know how to disable the wifi on the modem. I can login to the modem. but it looks like everything is READ ONLY. Also my modem software is v7.1.1.33. Is this the latest? do I need to ask Fido to upgrade? TIA