December 2020
Hello,
i have registered your home internet promo to get the Fido $150 Prepaid mastercard on the last week of November 2020. It's been a month now and I still have not received any email to register for the promo.
can you please look into this ?
May 2021
My fido internet account# *********, I actived my internet on Dec 2020, but till now I don't receive the $150 prepaid credit card reward email for Fido. Please help me.
May 2021
Hello @dengray
Let's take a look at your account together.
I'm sending you a PM to get this looked into. Talk to you soon.
May 2021
I received your PM and filled out the authentication, still no reply or email from Fido to my email address.
May 2021
Hey @dengray
We actually never got a reply to our last PM. You can reply and we'll be happy to help!
March 2021
Hello! I signed up back at the end of December on Boxing day and haven't received any notice or email of the $150 Mastercard gift card offer that enticed me to sign up (checked my spam email folder too) - can I get some help here? thanks!
March 2021
May 2021
Hello, following up - I received a confirmation email, but no actual follow up link to redeem the $150 Prepaid Mastercard. I feel like I've been given the run around on this.
Can I get some help here?
Thank you.
May 2021
Hello @willo, thank you for sharing your experience with us here.
We can definitely verify this with you and make sure to finally get this fixed.
I'm sending you a PM to get this looked into. Talk to you soon.
March 2021
Thanks for the reply Saira! I responded to your dm! Looking forward to your response!
March 2021
March 2021
Good Morning Saira,
I got my home internet in Dec 2020 and they promised $150 amazon or walmart card but never receive any email or card. would you be able to help me?
March 2021
Hey @DD4450
Let's take a look at your account to see what's going on. I'm sure we can have that fixed together.
There's a PM coming your way. Talk to you soon.
March 2021
Hi there, I signed up as a new customer in early January and still haven't received my $150 giftcard either. Can someone help me with this?
March 2021
March 2021
Hi,
My $150 fido card is expired, can someone help me reset it?
Melody
March 2021
Hey @melody14!
Did you receive the link but didn't register within 45 days? Or you did receive the gift card and it's not working?
March 2021
So yes I received the link but didnt register with the 45 day limit
March 2021
March 2021
I didn't register within 45 days because it went to my junk box
February 2021
hey, did they ever resolve it ?