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Could not get hold of fido customer service

Vivianp
I'm a participant level 1
I'm a participant level 1

I have tried the past week to call fido customer service, there is no one there to help at all. 

I need to cancel my home internet with fido!

Thank you!

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @Vivianp

Welcome to the Community. Smiley 

 

We apologize about the unusual wait times! We're currently very busy due to our recent Black Friday and Holideals promotions, but working hard to get back to everyone as soon as possible.

 

When you have a moment, you can reach out to customer service through any method listed here.

 

Should you not wish to wait on hold, we also offer service via messaging (which isn't live) on Facebook, Instagram and Twitter. 

 

Talk soon!