Fido Home Internet
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Still haven't received amazon gift card 09/20

I signed up back in aug or sept and still haven't received my gift card. I've chatted several times and called twice and each time the answer if just wait longer. The agreement was that this was a sign up bonus after I think 30 or 45 days of service....

Richieroo by I'm a participant level 1
  • 638 Views
  • 1 replies
  • 0 likes

Cancel Fido home internet on a future date

Hi there, I've requested to cancel Fido home internet on a future date (2/27/21) and now received an email from Fido requesting me to return the rental equipment within 30 days (2/12/21). This information contradicts to what I was being told by one o...

coffeebean by I'm a participant level 1
  • 883 Views
  • 1 replies
  • 0 likes

Resolved! Modem not received case

Hi guys, I need your help. I have ordered a modem for home internet but I have never received it.  As pr customer service they are saying the modem was delivered but I have never received my modem I am living in a big building and I have checked with...

riyap3001 by I'm a participant level 2
  • 2071 Views
  • 4 replies
  • 0 likes

Resolved! Return Modem

Hi, I have recently cancelled my fido home internet but I was not told how to return the modem and I cannot find the right option when I call customer service. Can you please help. Thank you,Fatemeh

FatemehD by I'm a participant level 1
  • 1518 Views
  • 1 replies
  • 0 likes