Can someone just call me back?

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Can someone just call me back?

I was transfered twice (and killed 35 percent of my battery) and on hold for over an hour waiting for customer service.  I just want to cancel now. 

 

 

 

Screenshot_20190925-192730_Call.jpg

Flag this to a Moderator
Message 1 of 2
278 Views
Highlighted
Moderator
Moderator

Re: Can someone just call me back?

Hey @Apollo8

 

Welcome to the Community! 

 

I'm sad to see you had difficulty getting a hold of us and that you're considering leaving us. We're always working towards responding to our customers as quickly as possible. When there's a high call volume, it can sometimes cause a bit more delays but we also offer various different ways to reach us. You can check these out from here

 

That being said, I'll send you a PM right away so we can take a closer look into your account with you. 



Flag this to a Moderator
Message 2 of 2
272 Views