Coax socket's been cut

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Coax socket's been cut

So I applied for Home Internet yesterday, got my modem the same day and it turns out the coax socket I was going to use has been cut. I don't have access to any more sockets that are available, what are my options now? Can I ask a technician to come in to run a cable for me? Will I be charged anything for this? Thanks.

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Re: Coax socket's been cut

Hello @StanleyG0,

 

Welcome to the community!

 

If you are unable to run the cable yourself and require a technician to come out then you will be charged $49.99 for the visit.

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Re: Coax socket's been cut

Hello @StanleyG0,

 

Welcome to the community!

 

If you are unable to run the cable yourself and require a technician to come out then you will be charged $49.99 for the visit.



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Re: Coax socket's been cut

@KAPABLE-K thanks for the response.

 

Unfortunately it's been cut way past what I can try and fix on my own. 

 

$49.99 huh? Alright. Thanks for the heads up.

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Re: Coax socket's been cut

Hey @StanleyG0,

 

 

Welcome to the Community Smiley

 

That would be correct, a Tech Install for the coax cable wiring is $49.99. Let me know if you want me to send you a PM on here to take a closer look at this.

 

 



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