August 2017
So I applied for Home Internet yesterday, got my modem the same day and it turns out the coax socket I was going to use has been cut. I don't have access to any more sockets that are available, what are my options now? Can I ask a technician to come in to run a cable for me? Will I be charged anything for this? Thanks.
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August 2017
Hello @StanleyG0,
Welcome to the community!
If you are unable to run the cable yourself and require a technician to come out then you will be charged $49.99 for the visit.
August 2017
@KAPABLE-K thanks for the response.
Unfortunately it's been cut way past what I can try and fix on my own.
$49.99 huh? Alright. Thanks for the heads up.
August 2017
Hey @StanleyG0,
Welcome to the Community
That would be correct, a Tech Install for the coax cable wiring is $49.99. Let me know if you want me to send you a PM on here to take a closer look at this.