OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
FEEDBACK THREAD - Fido Home Internet Firmware Trial
Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used ...
Resolved! Fido Home Internet Firmware Trial
Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...
Wifi modem charge
I got an email offer on Dec 16, 2022 for 50%off internet service. The agreement is December 20,2022 to December 20, 2023 internet 50% off AND December 20, 2021 to December 20, 2022 for 50% off for modem. Now checking the bill, I got discount for in...
CODA-4582-U (1A) Software Version 7.2.4.1.4b15 and DDNS (No-ip.com)
Using Router Model CODA-4582-U (1A) Software Version 7.2.4.1.4b15using the DDNS option in ADVANCED menu. Getting Failed connect to DDNS server. Both username and password is correct?
Fido Internet - down for 6 days - What is taking so long for Fido to fix?
My home interent is having frequent and prolonged disconnections all day for past one week. I have called at least 10 times already, have 3 trouble tickets open, spoken to two technicians - yet nothng is being done. One week - Why is taking it so lon...
Resolved! How do you reach 24/7 tech support when all lines say office is closed??
Fido website states there is 24/7 tech support by calling but only getting a message that offices are closed. Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months? Internet1-888-236...
Resolved! Action Required: Upgrade to Rogers Fibre-Powered Internet
Has anyone gotten this in the mail or email? I got it both times and have chatted with the agents and both times, the agents say it is a scam. I see the email was sent from Fido@e.fido.ca and the number to call is 1‑855‑828‑6525 but I can't find th...