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Resolved! Switch back to 2 networks (2.4 - 5G)

Hi, Fido switched that I can see only one WI FI and depending on the speed at switched my devices from the 2.4G to the 5G network, but I don't like this. I need to connect specific devices to the 2.4G network and others to 5G so I would like to have ...

SimiD by • I'm a participant level 2
  • 32424 Views
  • 27 replies
  • 1 likes

Fido Internet - Daily Usage all says 0

When I check my online account for usage activity the daily usage data is not showing up.   It is listing 0 for usage (which is impossible).    This is an important feature for me to track now that I am working solidly from home for the forseeable fu...

Bettalyn by • I'm a participant level 1
  • 2395 Views
  • 6 replies
  • 0 likes

Resolved! Adding another person to the Internet billing

Hey there! I have an internet account with Fido which is under my name. However, I would like to add my husband as another person who is documented there, a.k.a. we want to have a shared bill. Please let me know if it is possible and how could we do ...

daria_k by • I'm a participant level 2
  • 7367 Views
  • 8 replies
  • 0 likes

Resolved! Home Internet

I live in the Northern Bruce Peninsula now and have asked if the home internet works up here and have been told no. My son did a check on my phone and actually said the signal is good on my phone so I should be able to get a sim card to work here. Ca...

moontune by • I'm helpful level 1
  • 2679 Views
  • 3 replies
  • 0 likes
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