Amazon gift card

[allyntonia17]

When will I get my Amazon gift card that I'm supposed to receive for Fido home internet promotion

[Caroleyg]

Still not resolution.  I contacted Fido via chat 4 times since September and still getting the sma answer.  Wait 4 to 6 weeks.  I don't know what else to do but it appears this is a scam because many others have not received the promotion.  This is false advertising and wrong. 

If you can help that would be great.  Otherwise, please tell me what I need to do.

Caroleyg 

[FidoPhilippe]

Thanks for the update @Caroleyg! Most people have received their gift cards and we're working on getting the rest delivery as quickly as we can.

That said, I'll send you a PM to check-out your status. Chat with you soon!

[FidoAllan]

Hey @pchow138 

It's definitely not the kind of experience we want you to have. 

We'll send you a PM so we can have a closer look into things with you! 

[Rachapharaon]

Hello, 

I am still eating for the card and nothing in my Junk/Spam, 

Looking forward for someone's help.

Racha 

[MelissaP85]

@FidoAllan,

I am also very frustrated with this whole process.

I signed up over 2 months ago and still no Amazon gift card.

I've called twice and have been on hold for over 30 minutes both times.

The last time I spoke with a Customer Rep they told me to contact the supplier (Hello World Customer Care) directly and gave me their email.  Why should i be hunting down the supplier of the gift card for a product that was promised upon signing up with Fido? 

Did you have to hunt down my financial instituition to receive your montly payment of internet?

No- so why am I having to do your work?

I will be canceling my internet within the next month, if i don't receive my gift card.

I will not recommend your internet services to family and friends. 

[PavelKazhdan]

Good job MelissaP85!  I am with you here!! Cancel Fido!!

[Newuser2020]

Hi Melissa, Exactly same agony of waiting I have been through. 3 tones I have been on hold for more thann2 hours every time. 
I don't know why Fido likes to put customers through pain? A simple yes/no suffices 
best regards

[FidoKenny]

Hello @Newuser2020

We would be happy to verify this with you.

I'm sending you a PM to get this looked into. Talk to you soon. 

[FidoKenny]

Hey @MelissaP85

2 months is way too long of a wait to get your gift card.

I'm sending you a PM to get this looked into.

Talk to you soon. 

[Rachapharaon]

Hello,

I have the same exact problem! 
I was on the phone waiting for an hour with no response!!