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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 498942 Views
  • 571 replies
  • 10 likes

Better FAQ section might be nice

I see a lot of repetition when it comes to technical questions. Perhaps a good FAQ section with answers to the most commonly asked questions about hardware or software would be awesome and save people time waiting for answers to pretty basic inquirie...

Proac by • I'm qualified level 1
  • 1681 Views
  • 0 replies
  • 2 likes

Did someone say Community Contest?!

I think you should start publishing stories of Fido customers who have received great customer service and how it has affected them and their loyalty to Fido, let's block out the negativity by publishing the positives. If i read negativity i just scr...

Criscorcan by • I'm a participant level 1
  • 2690 Views
  • 1 replies
  • 2 likes

Fido Community Is Awesome :)

I've been a Fido customer for 5 months now and I have to say that i'm very imprerssed with the company in general. My favorite tool is the Fido Community Forums. I have used the forums to ask questions and I got very good answers. I find the forum is...

JohnBJr by • I'm a contributor level 1
  • 1768 Views
  • 0 replies
  • 3 likes

19 year customer

I get the Telecom industry, but the best thing that Fido did over the last 19 years was, when purchased by Rogers, was to remain independent. There is a quality of service, and an err of personality that comes with dealing with Fido that you don't ge...

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