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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 530569 Views
  • 573 replies
  • 10 likes

More efficiency

If you could add an option to find all the plans in the application that would have been great. You could use live assistance as well to help people solve their problems instantly.

rrsafa by • I'm a participant level 1
  • 2151 Views
  • 0 replies
  • 3 likes

Better FAQ section might be nice

I see a lot of repetition when it comes to technical questions. Perhaps a good FAQ section with answers to the most commonly asked questions about hardware or software would be awesome and save people time waiting for answers to pretty basic inquirie...

Proac by • I'm qualified level 1
  • 1750 Views
  • 0 replies
  • 2 likes

Did someone say Community Contest?!

I think you should start publishing stories of Fido customers who have received great customer service and how it has affected them and their loyalty to Fido, let's block out the negativity by publishing the positives. If i read negativity i just scr...

Criscorcan by • I'm a participant level 1
  • 2809 Views
  • 1 replies
  • 2 likes

Fido Community Is Awesome :)

I've been a Fido customer for 5 months now and I have to say that i'm very imprerssed with the company in general. My favorite tool is the Fido Community Forums. I have used the forums to ask questions and I got very good answers. I find the forum is...

JohnBJr by • I'm a contributor level 1
  • 1860 Views
  • 0 replies
  • 3 likes
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