Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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Re: Fido spam text messages

Welcome to the community @Kcmac71! I moved your post since we had a similar thread. Smiley

 

As for the text message, please ignore it. We will never send a text message to you from a 10 digit number. 



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Re: Thread for reporting SMS spam

I received this text which I think is a scam...
From: +1 (437) 991-2695
Dear fido User, Due to recent security update, we need you to verify some information's with us, click on secure link
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Re: Thread for reporting SMS spam

Hey @Latenitebby

 

Thanks for flagging this! It's definitely a scam as we'd never ask you to update any information this way. 

 

Take a look at this blog post right here to see what the next steps should be Smiley



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Possible SMS scam

Today is Nov 15th 2016. Just got a message from "14379912695" saying
"Dear fido User, Due to recent security update, we need you to verify some information's with us, click on secure link" . The text came with a link too. I didn't click it because the web address looks odd and the text has obvious grammatical errors. Where should I forward this message to authenticate?
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Re: Possible SMS scam

Hi @4101may

 

Welcome to the Community!

 

Thanks for flagging this, that message is indeed a scam. 

We will never send a text message to you from a 10 digit number. You can delete it, I've just reported the number Smiley 

 

Thanks again and great job on catching this!

 

 



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Re: Possible SMS scam

Numéro: +1 (819) 432-3521

Les modalités de service de chez Fido viennent de changer. Veuillez visiter [URL] afin de les accepter avant votre prochain cycle.
Fido

The URL seems awfully legit: (Without _) f_i_d_o_m_o_d_a_l_i_t_e.ca/termes
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Re: Possible SMS scam

Hey @jblandry

 

Thanks for reporting this, we'll make sure it's flagged!

 

They are getting sneakier .. 



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Re: Thread for reporting SMS spam

Hello,

 

  Here's another...

Screenshot_2016-11-16-14-48-51.png

 

Cheers


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Re: Thread for reporting SMS spam

Thanks for the screenshot @Cawtau.

 

This will help a lot so we can report this to our support team.

 

 

 

 



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Re: Thread for reporting SMS spam

Some family and I got this (remove underscores for real URL):

 

From +1 (226) 318-7299

 

Cher(e) Client(e) de Fldo: Malheureusement nous devons désactiver votre compte en ligne en raison d'un manque d'information. Veuillez utiliser le lien suivant pour régler le problème:

 

http://c_l_k_2_._i_t/bPKhlR

 

 

***Edited to remove link***

 

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