Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


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Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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Re: Scam Text Message

Hey @Laddie! I hope you're doing well. Smiley

 

I've move your post here, as it has many examples of spam messages people receive. You did the right thing, as we never send reimbursements by text. You can also forward these types of messages to us at 7726. Smiley



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Re: Scam Text Message

Thanks, yes, I was almost fooled at first until I realized the account # mentioned was my Fido cell number.  Sure have to be careful.

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Re: Thread for reporting SMS spam

it doesn't work. I send it to 7726 and it doesn't deliver ? Not sure what's wrong 

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Re: Thread for reporting SMS spam

Hey @Roxy0905! Welcome to the community. Smiley

 

I'll be happy to help you with that! I'll need to ask you a few questions though:

 

1. What kind of phone do you have?

 

2. What steps do you take to forward the SMS?

 

3. Do you get a specific error message? If yes, what is it?

 

4. Are you able to send SMS normally?

 

Let us know.



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Re: Thread for reporting SMS spam

I have iPhone XR and I started a new message and put the 4 digits in that I saw on the Fido website that everyone on Fido website was saying and I put in the screen shot of the message I got and sent it then I got an error message. It just said message can't be delivered and yeah I can send sms normally! 

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Re: Thread for reporting SMS spam

Hello Roxy0905,

 

  Welcome to the community!

 

  While some of us have previously provided screen captures of messages in this thread, those images were only for this community. The actual SMS SPAM reporting is unable to receive pictures or MMS. You would need to forward the message (not a screen shot) to 7726 (SPAM). You can view details on how to forward SMS using iOS here.

 

Hope this helps 😀

 

Cheers

 


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Re: Live Chat

I received text message saying I have a refund and asking where to transfer the money? Is this a scam?

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Re: Live Chat

Do fish swim?

;-]

 

Yes, it is a scam. Delete the text and never think of it ever again.

Goodbye.

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Re: Live Chat

Hello Elsie1,

 

  Welcome to the community!

 

  Sorry for the delayed reply... Yes, that text message is likely a SPAM scam.

 

Hope this helps 😀

 

Cheers

 


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Re: Thread for reporting SMS spam

make it easy. when in doubt contact the source directly. i.e. if I received sms from my bank that my account is frozen. I call my bank asap to confirm using bank contact number on back of my card. 

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