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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


569 REPLIES 569

Elsie1
I'm a participant level 1
I'm a participant level 1

I received text message saying I have a refund and asking where to transfer the money? Is this a scam?

Hello Elsie1,

 

  Welcome to the community!

 

  Sorry for the delayed reply... Yes, that text message is likely a SPAM scam.

 

Hope this helps 😀

 

Cheers

 


aw13
I'm a participant level 3
I'm a participant level 3

Do fish swim?

;-]

 

Yes, it is a scam. Delete the text and never think of it ever again.

Goodbye.

Laddie
I'm a participant level 3
I'm a participant level 3

I just received a text message on my phone saying I was getting a reimbursement for $44 to my account (my phone number).  It was from a phone number I didn't recognize.  My husband told me it was a scam and to block the number which I did and then deleted.  I looked the number up, but could not find out who sent it.  

Hey @Laddie! I hope you're doing well. Smiley

 

I've move your post here, as it has many examples of spam messages people receive. You did the right thing, as we never send reimbursements by text. You can also forward these types of messages to us at 7726. Smiley



Laddie
I'm a participant level 3
I'm a participant level 3

Thanks, yes, I was almost fooled at first until I realized the account # mentioned was my Fido cell number.  Sure have to be careful.

Jan76
I'm back
I'm back

Just got this text, is it spam/virus or Fido?

71F2BEDE-6C18-404C-B7E9-87EF5C541E21.png

Hey @Jan76! Welcome to the community. Smiley

 

I've moved your post here, as it's related to what you've posted. The answer to your questions is that this is most certainly not from us. Smiley

 

Check-out the thread for all known tricks and variants used by these spammers!



Scooby-Doo
I'm qualified level 1
I'm qualified level 1

Good morning all!

a new spam  text about Netflix...

 

this morning

Screenshot_20200120-075130.png

a new spam  text about Netflix...

KJB23
I'm a participant level 1
I'm a participant level 1

just a heads up, received a SPAM text from 902 646 0148, "IMPORTANT NOTICE" ... reported to FIDO as  SPAM

 

 

brock_report
I'm a participant level 1
I'm a participant level 1
1-902-980-0136 sent me this text : (roger-778386) "Dear client, your laste payment has been decline. Please update your information" rogersupdate.twilightparadox.com As they misspelled "laste" and forgot the "d" on "decline" and the link is NOT a rogers or fido site, looks like phishing for rogers / fido passwords and other client info.

Khalidansari
I'm a participant level 1
I'm a participant level 1

Just want to alert fido community of a recent fraud message I got over sms (from a 10 digit number). The message claims that fido charged 158 dollars more than they should and are giving it back. Asking further to share their bank details. Thought to put it out here for everyone.

Hey @Khalidansari

 

I moved your message here as it is about the same topic!

 

Thanks for notifying everyone Smiley



Janney
I'm a participant level 1
I'm a participant level 1

Hi Fido, 

I received this text message and I was wondering if it was a scam. 

A0CF01EE-E27D-4ED1-AE4C-C09AF2807FFF.jpeg

 

Hello Janney,

 

  Welcome to the community!

 

  Thanks for the information! You're right, that message is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.

 

  A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.

 

  In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.

 

Hope this helps 😀

 

Cheers

 

 


Hello @Janney,

 

Welcome to the community!

 

That is definitely a scam text. You can forward messages like this to 7726 (SPAM).

 

In the event your account is ever over charged or you over paid Fido will credit your account.



Saloua
I'm a participant level 1
I'm a participant level 1

40×××××××× Receiving an eTransfer from FIDO see:
http://emoneytransfref1.online
1265

Hello Saloua,

 

  Welcome to the community!

 

 Thanks for the information! Have you had a chance to forward those messages to 7726 (SPAM)?

 

Cheers

 


Chapsie
I'm a participant level 1
I'm a participant level 1

I got an odd message saying that there was a problem with the last bill and there was a credit for $30+ the funds in the account. I knew that couldn't have been right since I just got the service and the bill looked fine.

I reported the number to the spam code. It had a 10 digit number so I knew it wasn't from Fido.

FidoRuth
Former Moderator
Former Moderator

Hi @Chapsie,

 

Welcome to the community !

 

The message you received is definitely SPAM. If you have a chance, please forward it to 7726 (SPAM)



ondrejves
I'm a participant level 2
I'm a participant level 2

I got this message when I was in US saying that Fido overcharged me, well I'm clear about my fees towards Fido, so I'm not responding to it.

 

FYI here is the message:

 

 

Dear F°I°D°O client, we are sending you back 75.5Cad due to a current misapplied fee on your account. Click here: https://fido75online.com/