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Fido MyAccount app not working

Hello, I have not been able to open my MyAccount app, and I have had this problem for like 6 months now. All it does is do the rotating wheel thing to indicate that it is loading. It doesn't even tell me that the server timed out or anything like tha...

6030 by I'm a Participant Level 2
  • 843 Views
  • 3 replies
  • 1 likes

I can’t upgrade the fido app on my phone.

When I try to open the fido app on my phone, this message appears. So I push "OK", I can see this message also. My phone is iPhone 11 Pro. How can I solve this problem?  

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atari77 by I'm a Participant Level 3
  • 1609 Views
  • 7 replies
  • 0 likes

Resolved! Links to contests in Fido Extra Not Working

I have tried on many occasions to enter the contests using the link in the Fido Extra page. )Cineplex Odeon this time). Anyone else have this issue?

helkur by I'm a Contributor Level 1
  • 9548 Views
  • 30 replies
  • 0 likes

App not working

What's going on with the Fido app. Updated it yesterday and hasn't worked since?!?!? 郎

GibSinep by I'm a Participant Level 1
  • 619 Views
  • 1 replies
  • 0 likes

5 Extra Hours of Data

Hi, I have been encountering the same problem.... Since my billing cycle reset on Sept. 29.Monthly plan reset, but the 5 Extra Hours of Data did not reset. 2 - Customer service reps and 1- Live chat rep have tried all troubleshoot ideas with me, but ...

ChrisAngie by I'm a Participant Level 1
  • 2696 Views
  • 13 replies
  • 0 likes