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Resolved! Fido MyAccount application - new android version issue

New MyAccount Android application issue.  unable to login with username and password.    message " Sorry You've reached the mazimum number of attempts.  This account will be locked for 30 minuts."  Tride with DATA only and with Wifi. but same issue. ...

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Bhupi by I'm helpful level 3
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  • 6 replies
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Resolved! Fido XTRA – Lucky Jack Contest!

When I log into the app to redeem the XTRA, it tells me I have to download the newest version. There’s no update available in the App Store. I even deleted and downloaded again to be sure, and it’s still saying I need to update to the latest app vers...

Ceebee77 by I'm a participant level 2
  • 4741 Views
  • 7 replies
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What's going on with the Fido App?

For the past two weeks, I have received notifications about draws for fifty cards. When I open the app to see the message (which I must do since tapping the notification does not take me right to the message), I click the "check it out" button. Inste...

Resolved! Is data used on Fido My Account App unchargeable?

I was just wondering if anyone knows if data is unchargeable when using the Fido my account app. I know when I was with virgin mobile and used data on their Virgin account app, it was unchargeable. I don’t know if it is the same for Fido. 

Theo_1 by I'm a visitor
  • 2870 Views
  • 5 replies
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Resolved! Issue with My Account App

Issue with My Account AppRelated to I1440061817. In the My Account App, the issue of the download bill function was resolved. However, I found another issue when clicking the CHECK IT OUT button from a message, the app did not route to any other page...

sahe by I'm helpful level 1
  • 2659 Views
  • 5 replies
  • 0 likes