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November 2019
When I log into the app to redeem the XTRA, it tells me I have to download the newest version. There’s no update available in the App Store. I even deleted and downloaded again to be sure, and it’s still saying I need to update to the latest app version in order to participate.
Solved! Go to Solution.
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January 2020
Where is the list of people who won the grand prize?
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January 2020
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November 2019
Hey @Ceebee77,
How did you access the Fido XTRA offer? Was it through Messages?
If that's the case, you would need to access it by selecting the Usage tab - Perks every Thursday. Try that out and let us know if that worked.
Can you also tell us what phone you're using and the OS version?
Thanks, keep us posted!
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November 2019
The game has not worked yet for me. I've deleted and reloaded the app with no change.
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November 2019
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November 2019
Yes I was opening the perks from messages. And that worked, thanks! I’m using iPhone XR iOS version 13.2.2.
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November 2019
Awesome, glad it worked! @Ceebee77
