Welcome to the Community
Can you please confirm if you were playing the PKG contest?
If so, while the PKG contest expired, you can still find all the terms and conditions of this contest on our website. We'll also be posting a new thread on the Community to announce all the winners, later on.
In the meantime, here's what you should expect when scratching for an instant win prize:
That said, since the app closed, you would need to access the "History" tab in FidoXtra to view any prize you've won and claimed. The full details below:
Hope this helps and don't hesitate if you have any questions.
Hey @b33i , congratulations on matching 3 in the contest. You would have to ask a representative of Fido customer support that question. We don't have access to anyone's account here on the community forum. You can contact customer support Here for any questions you have about the contest. Again, congratulations