February 2022
Hi,
I finally hit the 3 dogs after so long of playing the FIDO extra game but to my surprise i didn;t receive any info, it just closed the app on me and now I don't see my winning. Can someone please help.
Solved! Go to Solution.
February 2022
Hey original Lucy thanks for your reply.
I tried contacting the customer service and they tell me that they are unaware of this kind of contest. I don't know what to do now?
June 2023
Is that mean it is just for playing for not rewards?
June 2023
Hey @Blo58 !
You do not win every time you play, but each participation gets you a chance to win.
We encourage you to keep playing and to keep an eye on FidoXtra for our upcoming promotions and freebies too
February 2022
Hey @b33i!
Welcome to the Community
Can you please confirm if you were playing the PKG contest?
If so, while the PKG contest expired, you can still find all the terms and conditions of this contest on our website. We'll also be posting a new thread on the Community to announce all the winners, later on.
In the meantime, here's what you should expect when scratching for an instant win prize:
That said, since the app closed, you would need to access the "History" tab in FidoXtra to view any prize you've won and claimed. The full details below:
Hope this helps and don't hesitate if you have any questions.
June 2023
I just did the pride contest for a customized hoodie and it said all I had to do was find the dog which I did but it still said I didn't win. How do I fix this?
June 2023
February 2022
Thanks FidoJonathan
February 2022
Hey @b33i , congratulations on matching 3 in the contest. You would have to ask a representative of Fido customer support that question. We don't have access to anyone's account here on the community forum. You can contact customer support Here for any questions you have about the contest. Again, congratulations