Hey @Yelah !
Sorry to her that you're no longer able to use your new phone. Thankfully, we offer a satisfaction guarantee and a one year manufacturer's guarantee for new devices. You can find more information on how to benefit from them here.If you...
Hey @sukhkarj69 !
Welcome to the Community.
Sorry to hear about what's going on with your device return! If the Apple store provided you with a proof of the return, we should be able to remove the device from your Fido account.
Please reach out ...
Hey @Jstin If your iPad doesn't have a plan that includes incoming text messages, you can try the steps listed here.
Should you have any trouble, you can also reach out to Apple support for assistance or head to a Fido store!
Hey @Arci!
Have you checked with customer service if it's possible to send the refund directly to your payment method?
This might be possible if your last payment was made with a credit card.
Hey @Frandel101 !
You can call in to customer service and they'll be happy to provide you with the current best offers!
They're also available via Live Chat, or on Facebook, X and Instagram. You can find the contact page with all the links here.
