Hey @BarKing ! That doesn't sound like the experience we aim to provide. When it comes to your Fido account, we encourage you to please reach out to customer service when you have a moment. They can access your account securely and look into this wit...
Hey @deleted Sorry to hear that you're unable to use your Hotspot!
Does your phone have the correct Fido APN settings?
Also, are both devices updated to the latest firmware version?
If so, you can also try to reach out to customer service s...
Hey @Karen970 We're so happy to read that you had a great experience with Kate!
Thank you very much for sharing this feedback with us.
If you'd like to have your comments reach Kate's supervisor, you can reach out to customer service so they can...
Hey @ToddRace !
Welcome to the Community.
It's unfortunately not possible to upload a file to your Fido account as your voicemail greeting. The greeting needs to be recorded during the voicemail set-up steps.
You can find more information abou...
Hey @misterd I'm sorry to know you haven't gotten a resolution yet!
Customer service is available through all the channels listed here for further assistance.
When it comes to the moderators, we are indeed Fido employees. Our MVPs though, are not....
