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Clear Cache & Cookies in your internet browser

Hey Community!    Sometimes it may be necessary to clear your browser’s cache and cookies to troubleshoot issues with website login or pages displaying incorrectly. Click on the browser you are using below for instructions on how to do this.   Chrom...

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Resolved! Customer service on Messenger

Lots of complaints here that cannot be resolved without contacting customer service.  I just want to say that contacting Fido via Messenger is actually the best experience I've had with these kinds of situations.  I have used the service at least 10 ...

Amb21 by I'm helpful level 1
  • 4978 Views
  • 3 replies
  • 3 likes

Conference Calls

I searched Conference calls on Fido.ca. Only found that my plan has it. HowToUseIt is on competition's website! Found here it's 5 callers max. Look at the Phone's booklet to find HowTo is poor advice, if it's lost, Please add the info to Fido.ca!  On...

UneSuzanne by I'm a participant level 2
  • 4618 Views
  • 1 replies
  • 1 likes

Charge your phone faster

In a hurry, but need to charge your phone before you go? Throw it on airplane mode begore plugging in and it charges super quick!    

Amilec by I'm a participant level 3
  • 10995 Views
  • 6 replies
  • 11 likes

Resolved! Porting security

 Hi guys!I just requested Fido to put a note on my account to the fact that: " I'll never ask to port my number."  and they graciously did. It took me 3 minutes! Our lives revolves around our numbers as id meanwhile of a more robust system Better saf...

Scooby-Doo by I'm qualified level 1
  • 6328 Views
  • 2 replies
  • 0 likes

Suggestion about post

Hello Fidoers In your general post you may wish to include a brief description of: 1. Your phone model.2. Mention of your current plan.3. Confirming softwares and apps are up-to-date.4. Identify which android or IOS system version and which network i...

Scooby-Doo by I'm qualified level 1
  • 1640 Views
  • 0 replies
  • 9 likes