Porting security

Porting security

Porting security

SOLVED
Scooby-Doo
I'm Qualified Level 1

Porting security

 

Hi guys!

I just requested Fido to put a note on my account to the fact that: " I'll never ask to port my number."  and they graciously did. It took me 3 minutes!

 

Our lives revolves around our numbers as id meanwhile of a more robust system Better safe than sorry!

 

Cheers and thanks to customer service!

Accepted Solution

Re: Porting security

Solved by I'm a Participant Level 1 Mark11

Hi everyone:

 

For peace of mind just phone customer service and request Port Protection and the customer service agent will do it for you over the phone - did not take more than 5 minutes. Due to their security policy you have to make request over the phone - can not do it through chat box.  An extra layer of security is always a good thing. Customer service agent was great. 

 

 

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2 REPLIES 2
Mark11
I'm a Participant Level 1

Hi everyone:

 

For peace of mind just phone customer service and request Port Protection and the customer service agent will do it for you over the phone - did not take more than 5 minutes. Due to their security policy you have to make request over the phone - can not do it through chat box.  An extra layer of security is always a good thing. Customer service agent was great. 

 

 

Scooby-Doo
I'm Qualified Level 1

Welcome to the community Mark!  Thanks for sharing!

Indeed we all have a responsibility in securing and updating our devices.

 

Stay safe!