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Service interruption

An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Third party cookies

I'm a Participant Level 1

Third party cookies

I had this problem of not being able to sign in(or out) of because I block third party cookie access and nobody was able to help me(they did try). So long story short, you need to add these to the exceptions:


Note: I did this in chrome, with other browsers you might have to adapt this






The first is the Hostname([*.] and the second(https://[*.] Handles the sign in.


I hope this helps someone.

I'm a Participant Level 1

Thanks for this...

I wasn't able to get this method to work on Firefox, because Firefox doesn't allow wildcards in the cookies exception list.

I hope Fido would make a change in their website. No respectful company that I know requires third-party cookies to login.

Former Moderator

Thanks for sharing @InfinityYUL! Much appreciated. Smiley