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iPhone X screen issues

Rhonda11
I'm a participant level 1
I'm a participant level 1

Hi! I recently purchased an iPhone X thru Fido,  and I am experiencing a lot of issues with my screen! It gets very jittery when I touch it, changes screens on its own, and if I try to text, a multitude of letters all come up, and when I try to erase them it keeps repeating them forward! Anyone else having any issues like this? I am actually typing this through speak n text, because I  I am not able to  text on the screen. 

2 REPLIES 2

FidoPamela
Former Moderator
Former Moderator

Hey @Rhonda11

 

Welcome to the Community Smiley 

 

That's definitely odd. Have you tried to restore your phone to see if that helps? If it's an issue with the software it should do the trick. 

 

Let me know!



Did you figure this out @Rhonda11? Keep in mind you have a one-year warranty with Apple, just pop in to one of their stores and they'll help out!