Hello mandostar1524,
I would suggest to restore your handset as new and try to install the applications back into your phone.
From the phone:
1. On the Home screen or in a
folder, click the Options icon.
2. Click Security Options.
3. Click Security Wipe.
4. Perform any of the following actions:
• To delete data from the messages application,
contacts application, and other applications, select the Emails,
Contacts, Etc check box.
• To delete all third-party applications that
you have added, select the User Installed Applications check box.
• To delete all files from your media card,
select the Media Card check box.
5. Type blackberry.
6. Click Wipe.
From the computer:
Make
sure you have the
latest version of BlackBerry
Desktop Manager
installed and running and
a working
internet connection before
attempting to
restore.
To
download the latest version of the Blackberry Desktop Manager:
-
On your computer go to the website by clicking here.
-
Under "Downloads" (Middle-right of the page), click on "Downloads for
BlackBerry Desktop Software".
- From the
drop-down menu, select the latest version of "BlackBerry Desktop
Software" for your operating system and press "Next".
-
Fill
the necessary personal info and click "Next", read
and then click on "Agree" for the Service Agreement and click on
Download.
-
Once done, install the software.
Does anyone from the community have experienced this before and might have found another solution?
Let us know how it goes!
