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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150352 Views
  • 50 replies
  • 22 likes

Resolved! not registered on network

Replaced screen on samsung A10S everything works except cant register on network   It seems to see sim card as it shows my phone number etc  I have updated the software on the phone. The apn info is all correct put sim card in another phone and it wo...

goodsgrocery by I'm a Participant Level 1
  • 406 Views
  • 1 replies
  • 0 likes

Blocked messages

Hi, I am wondering if Fido stores blocked text messages? The message was never received to my iphone but would Fido have the message from a blocked contact?

Jaystee2020 by I'm a Participant Level 1
  • 357 Views
  • 2 replies
  • 0 likes

Resolved! Internet not available

While at our cottage in northern Ontario, internet via mobile data service was not available for 24 hours. We are serviced by 2 Rogers towers and 1 Bell tower about 20 km away. We had two professionals working remotely who urgently needed internet ac...

GeraldR by I'm a Contributor Level 2
  • 401 Views
  • 1 replies
  • 0 likes

Resolved! Brightstar useless, frustrating, TOTAL SCAM

I have been a Fido customer for more than 12 years. Have had insurance coverage at 12$ per month for more than 3 years. Never used it til now. Had to call more than 3 times, with 48 business hours in between for them to okay the repair.... Sent it to...

Jjmiranda by I'm a Participant Level 1
  • 631 Views
  • 3 replies
  • 0 likes