OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Missing cellular data settings
I seem to be missing my cellular data settings - I only see personal hotspot options under cellular data network how do I fix this?
Resolved! Voicemail Greeting on my Iphone 13
Hello. Ever since I upgraded my iPhone 13 Pro to IOS 17, I've been having issues with my voicemail in that my iPhone now seems to overide my Fido greeting with a standard one. I've tried re-recording my greeting using the app on my phone but it still...
Resolved! Is my purchased phone "to keep" ot "to return" ?
Good Morning,I purchased a new phone with Fido, but I forgot if I will keep the phone after paying off the debt, or if I should return it to Fido at the end.Please, where can I find this information?
Resolved! Missing Tracking number
I have orderd a phone through Fido. But I can't find the order number or anything in my account. What should I do?
Imessage not working with phone number
My problem is that my Imessage wont activate with my phone number only my email ***Edited to add labels***
