OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Help please!!!
Hello there!I'm hoping someone can help me ...my daughter dropped her phone in water. She put the phone in rice for 24 hrs but now it won't turn back on. We bought a new phone last night and because her old phone won't turn on, she can't get the in...
Awesome Service by Fido
I recently went to 5714 Park Royal in West Vancouver, and had excellent service! I was getting my wife iPhone 14 for her birthday, and I was set up with the perfect plan that gives her just enough data at a price that makes me happy. It was quick and...
Resolved! Understanding taxes on discounted phones
Considering customer have a plan with fido $50/month with x amount of data every month and adds phone from fido.ca as displayed below: Customer is supposed to pay $25/month for Samsung Note 10+ Full Price: $1,518.00 which is $63.25/mo with $38.25/mo....
new phone
I just went to Fido My wife wanted a ne phone has a old plan . The rule is to keep plan you have to buy phone out right But they wont sell new phone unless you pay by installments. I have been with Fido since the beginning They use to be a good compa...
Resolved! Phone change
Hi. I have an iPhone 12 mini that I got from Fido. The phone has a balance of $380.00 left on it. I was wondering if I could swap phones for Samsung flip Z4 which you have for )800.00. I would return my iPhone to you and not have to pay the balance
