OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Order confirmation
Hello, I placed an order for a phone and plan change online I submitted my credit card info and it was just loading so I refreshed the page that led me to the home page. My credit card has been charged but I have not received any confirmation email a...
Fido Customer Service Knowledge and Policies
So, I called Fido Customer Support on two occasions, spoke to the sales team rep, and one from the Accounts, name - Gurtej. I traded in an Iphone 15 pro for an S24 Ultra, didn't like the ultra, exercised the exchange policy around Buyers Remorse. I ...
Canacellation Fee?
Did a quick search regarding canceling my plan early and seems the threads are a bit old. Would like to cancel my plan and buy out my phone at the end of September. Will I just be charged for the device balance? Or I saw some mention of $10/month f...
Resolved! chip
yes hi my name is Sally peppers & cesar isn't mine anymore so i need the chip tooken out of my name & put in my grandma Mary E.Cherry's name thank u
Voicemail number 587 737 0210 meaning
It says my voice mail number is 1 587 737 0210 but when I checked online it says Fido's official voicemail number is 1 416 821 6549.Is this supposed to be right?I'm concerned because whenever I try to open voicemail it shows a notification where it s...
