Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Resolved! Why did i get a suspension fee of $72?

Fido charged me extra of $72 inclusive of tax, as a 'suspension fee' this month June 2024. That is utter ridiculous even when 0 dollar was carried over from the previous bill. I'm reaching out to this forum to remove the extortionate bill asap. Fid...

Plan change pending in perpetuity...

I waited an hour for technical support. Something is blocking and I cant get help on the chat line either (won't connect me with someone just continues to ask me bot questions) . I was told to wait the next day to upgrade my device by a tech support ...