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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148344 Views
  • 50 replies
  • 22 likes

Resolved! Free installation

If I bought a screen protector somewhere else can fido store install it for me because the first one i bought in this store broke

NubianXX by I'm a Participant Level 1
  • 287 Views
  • 1 replies
  • 0 likes

i phone xr replace to iphone11

hello sir/mamI purchased a new iPhone XR on 26 July 2021 and now i want to upgrade it to iphone11 may I know the process please guide me so that I will be able to upgrade as soon as possible.

Resolved! not registered on network

Replaced screen on samsung A10S everything works except cant register on network It seems to see sim card as it shows my phone number etc I have updated the software on the phone. The apn info is all correct put sim card in another phone and it works...

goodsgrocery by I'm a Participant Level 1
  • 347 Views
  • 1 replies
  • 0 likes

Resolved! Internet not available

While at our cottage in northern Ontario, internet via mobile data service was not available for 24 hours. We are serviced by 2 Rogers towers and 1 Bell tower about 20 km away. We had two professionals working remotely who urgently needed internet ac...

GeraldR by I'm a Contributor Level 2
  • 378 Views
  • 1 replies
  • 0 likes

Mobille network not available

I'm a long suffering Fido customer with a particular problem: after many calls an over 7 hours on the phone with customer reps and technicians the problem has not been solved. The issues started in the fall of 2020 and got worse in the spring of 2021...

GeraldR by I'm a Contributor Level 2
  • 785 Views
  • 6 replies
  • 0 likes