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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 203890 Views
  • 63 replies
  • 22 likes

Invalid number when trying to call

Hi, I recently switched to Fido (more than 24hrs ago) and every time I try to call someone, there is a message that says 'invalid number'. I can receive texts and it says I am connected to the Fido network. Can anyone help with this? Thanks

awkwardapple by • I'm a participant level 2
  • 3952 Views
  • 3 replies
  • 0 likes

Resolved! Zte adapter

The battery in the adapter is dead. Any idea where to go to purchase a new one as my home phone is not working?

jackson1771 by • I'm a participant level 2
  • 2452 Views
  • 1 replies
  • 0 likes

Resolved! Android Security Update (LG V30) and Oreo ETA

Hi, I was woundering when Fido was planning to release the monthly security update (for the V30).   Last update I got was the one when I bought the phone, on boxing day, IE november security update, there've been 2 (almost 3) monthly update since.  I...

t1mman by • I'm a participant level 2
  • 5069 Views
  • 5 replies
  • 0 likes

Galaxy S8 drops network

Got my brand new GS8 with the 10GB deal during Christmas.  I plugged in my old SIM card from my old S6, which was working perfectly fine and getting LTE/LTE+, and the S8 keeps dropping or rotating through LTE/LTE+ and no network.  Same location where...

dont-know by • I'm a contributor level 1
  • 16635 Views
  • 23 replies
  • 0 likes
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