OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! will my phone work on fido's network?
i am looking to purchase a Cat S60 and im wondering if it will work with fido? ***Edited to add labels***
Resolved! OnePlus6 on Fido network
Just wondering if the OnePlus 6 would be compatible in Fido network in Southwestern Ontario. Appreciate any input before I buy.
Resolved! WI-FI Calling using a LG G4
Hi, I have no FIDO service in my basement apartment and very poor service near my home. It was suggested to me by a FIDO customer rep. that I could use Wi-Fi Calling in my apartment to enable FIDo service. He sent me the instructions on how to turn...
Issues with phone after receiving spam message
Just got this earlier today and didn't click on it but my phone keeps doing odd things like saying I have no internet connection when I should. Or it dies before it is out of battery (for example it It will still have 7%) than when I plug in my cha...
Resolved! Refurbished phone delivered instead of new one
On Oct !0/2018 I purchased a Samsung A5 New phone. It arrived a day ago and upon opening the box I noticed that the phone had a Screen saver installed on the device, I called customer setvice inwhich the agent agreed that the phone was a refurbished...
